Plan Your Trip

Tourist Information Office (ILO)

Explore the top experiences and activities to enjoy Santiago and its surroundings.

The Tourist Information Office of the Government of Santiago is located in the heritage building of the Santiago Stock Exchange, an icon of the historic centre of the city. Here you can find information, maps and recommendations to enjoy the attractions of the entire region, as well as participate in free activities such as guided tours of the building upon registration. 

Address: Edificio La Bolsa, Calle Bandera esquina calle Moneda, Santiago. 
Timetable: Monday to Friday from 08:30 to 17:30 hrs. 

Other Offices

OUR CLIMATE

Explore the top experiences and activities to enjoy Santiago and its surroundings.

Sol
Summer (December to March)
Summer in Santiago is hot and dry, with clear skies and temperatures that usually exceed 30°C during the day. It is an ideal time to enjoy terraces, urban parks and mountain getaways.
Hoja

Autumn (March to June)

During autumn, temperatures start to drop and the city fills with golden and reddish tones in its parks and neighbourhoods. The weather is mild and pleasant, perfect for walking around Santiago.
Snow
Winter (June to September)
Winter brings colder temperatures and some rain, with highs of around 15 °C. In the nearby mountain range it is snow season, which allows you to enjoy ski resorts a few kilometres away from the city.
Flor
Spring (September to December)
Spring offers mild days and more sunshine, with parks and gardens full of flowers. It is one of the best times to explore the city and enjoy outdoor activities.

GET AROUND SANTIAGO

Get around Santiago using its network of Metro, buses and public and private transport services, designed to facilitate every journey.

From the Airport to the City

By bus:

There are two companies that provide bus transport to and from the airport: Centropuerto (www.centropuerto.cl) TurBus (www.turbus.cl)

By city bus:

The RED extension, public transport that connects the airport with the Pajaritos Metro station, and which works with the Tarjeta bip!

In Transfer:

There are several private transport companies and authorised services can be hired at the air terminal itself.

By Taxi:

You can take official taxis inside the airport. We recommend you always prefer those registered or suggested by your accommodation, to avoid undue charges.

Hotel Coordination:

In most cases, transfers can be arranged directly with the hotel.

Within the City

In Metro:

Metro de Santiago stands out for its operational efficiency, cleanliness standards and safety levels, positioning it on a par with the leading safety levels, placing it on a par with the main urban transport systems worldwide. urban transport systems globally.

By city bus:

The public transport system in Santiago is called RED, better known among Chileans as “micros”. There are two types of buses: the trunk buses, which run on major avenues, such as Avda. Providencia and Alameda, and the alimentadores, which are smaller buses that connect smaller streets.

By bicycle:

Santiago is a city that offers a wide variety of cycling circuits, both long and short, for all tastes and difficulties. It has more than 550 km of urban cycle paths.

Important adviceFor beginners, it is best to start with short stretches of 5 or 7 kilometres and then increase the level of difficulty.

Download Santiago

Official brochures to discover the city, wine tourism and unmissable experiences in Santiago.

travel information

Accommodation

On your trip to Santiago, we recommend using formal accommodation. You can find a list here: https://serviciosturisticos.sernatur.cl

Currency in Chile

The official currency is the Chilean peso CLP$. The
circulating coins are in denominations of 10, 50, 100 and 500
pesos. The banknotes in circulation are in denominations of 1,000,
2,000, 5,000, 10,000 and 20,000 pesos.

Currency exchange

You should only exchange money at banks or authorised bureaux de change.

Shopping in the trade

If you wish to make purchases in shops or shops, only Chilean pesos will be accepted. Many shops also have international debit and credit card payment systems. However, in smaller shops or in rural areas, you may need cash.

Tip

In restaurants, it is customary to tip the waiters 10% of the bill, which you can pay by card or cash (always optional).

Wifi connection

There are several wifi hotspots in the city of Santiago and most accommodation is free of charge. We also recommend buying a chip from any carrier for your phone.

Security

Santiago is a fairly safe city, however, we recommend that you take care of your mobile phone and camera in crowded areas.

Drinking water

Water in Santiago is completely safe to drink.
We would appreciate it if you use as little plastic as possible on your trip, preferring reusable bottles.

Electric power

The voltage in Santiago and in Chile as a whole is 220
V / 50 Hz, and the plugs are type C and L.